Terms & Conditions

Introduction
Welcome to Fancy Box. By accessing or using our website and purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before placing any orders.

Products & Pricing
• All products sold on Fancy Box are blind boxes, meaning the exact item inside is randomly selected and cannot be chosen by the customer.
• We strive to ensure that all product descriptions, images, and prices are accurate; however, slight variations may occur.
• Prices are listed in MYR and are subject to change without prior notice.

Orders & Payment
• Orders are confirmed once full payment is successfully processed.
• We accept major payment methods including credit/debit cards, online banking, and e-wallets.
• Fancy Box reserves the right to cancel any order if fraudulent activity is suspected or if stock is unavailable.

Shipping & Delivery
• We ship across Malaysia. Delivery times may vary depending on location and courier service.
• Fancy Box is not liable for delays caused by third-party logistics providers or unforeseen circumstances.

Returns & Refunds
• Due to the surprise nature of blind boxes, opened products cannot be returned or refunded.
• If you receive a defective or incorrect item, please contact us within 7 days of delivery for assistance.

User Responsibilities
• You agree not to misuse our website, engage in fraudulent activities, or violate any applicable laws.
• You are responsible for providing accurate delivery and contact information.

Intellectual Property
• All website content, including logos, images, and product designs, are owned by Fancy Box and may not be reproduced without permission.

Limitation of Liability
• Fancy Box shall not be held responsible for any indirect, incidental, or consequential damages arising from product use or website access.

Governing Law
• These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be resolved under Malaysian jurisdiction.

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